Tearless Gentle Shampoo. For Puppies & Kittens of Any Age. Designed for puppies & kittens with sensitive skin, the Tearless formula contains our exclusive botanical blend to condition and add luster to your pet?s coat. Directions Massage into damp fur, avoiding eyes and ears. Gently use a wet sponge or washcloth on the face. Work lather down to the tail. Rinse well with cool, clear water. Repeat for extra cleaning or deodorizing. Towel dry, then brush and comb periodically until coat is completely dry. John Paul Pet Tearless Gentle Shampoo * Cruelty Free * * Tested on Humans First * John Paul is the co-founder of Paul Mitchell, the finest in salon hair care.